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24 April 2017


The 'silent killer' in our homes

With 75% of English homes at risk from carbon monoxide poisoning, Paul Merritt, Managing Director of Guildford heating specialists BTU Installation and Maintenance, urges homeowners to take action.

 

The recent publication of the English Housing Survey, in March 2017, shows that only a quarter (28%) of homes have a carbon monoxide alarm installed. This has prompted Paul Merritt, Managing Director of BTU Installation & Maintenance, one of Surrey, London and the South East’s most established heating companies, to highlight the risk posed for families and dwellings without a carbon monoxide alarm. He is urging all homeowners and landlords without alarms installed - to install one. To help people understand the importance of carbon monoxide awareness, BTU has created a downloadable information sheet ‘CO Safety Matters’. It will be distributed via the BTU website and social media.

 

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‘We already know that householders are mindful of the safety of their families,’ says Mr Merritt, ‘as according the English House Survey, 89% of homes have fire alarms installed. But, with the most recently published survey reporting that only 28% of homes have a carbon monoxide alarm – it shows that homeowners are running significant risks.’


‘And to underpin the importance of having a CO alarm, RoSPA (Royal Society for the Prevention of Accidents) reports that there are 40 deaths and 200 hospitalisations related to CO poisoning each year in England & Wales. Recent figures from the Department of Health indicate that there are 4,000 attendances at accident and emergency departments for treatment for CO poisoning each year in England - which can often lead to lasting neurological damage. The groups most at risk are children under 14 and the over 65’s. So, we all really need to think about this.’


Carbon monoxide is a silent killer, it is colourless and odourless and the symptoms are not always easy to pick up until it is too late. Carbon Monoxide gas is produced when a gas appliance has been incorrectly fitted, badly repaired or poorly maintained. It can also occur if flues, chimneys or vents are blocked. So having an alarm can give great peace of mind. But, you shouldn’t just depend on the alarm for your safety and the safety of your family,’ he continues.

 

Keeping your boiler serviced on an annual basis is critical both for safety and for the efficiency of your boiler. So not getting your boiler serviced annually is really a false economy. An inefficient boiler can cost up to £300 extra to run each year and if not serviced, it will deteriorate more quickly and need replacement sooner – as well as putting your family at risk!


Another safety factor is the risk run by homeowners not checking that the engineer they book to fix, fit or service their boiler or appliance is fully accredited by Gas Safe Registered HETAS and OFTEC. 


‘At BTU we wholeheartedly encourage everyone to get a carbon monoxide alarm installed when they are getting their heating system or appliances serviced. A good quality alarm shouldn’t cost more than a few quid – average costs are £25.00 (including fitting and commissioning during a regular service). That’s not a high price to pay for your family’s safety. Plus, for extra security, don’t forget to check the engineer you use is Gas Safe Registered. Just ask to see their card.’ Mr Merritt concludes. 

 

A standard gas boiler service from one of BTU Installation & Maintenance Gas Safe Register accredited engineers costs from £90.00 (this includes VAT and there are no extra costs).

 

Learn more about BTU Installation & Maintenance servicing costs.

 

To book a service call 01483 590 690 or email  This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

You can download our Information Sheet 'CO Safety Matters' here.

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April 2017

BTU Installation & Maintenance makes bumper contribution to Eagle Radio Easter Egg Appeal 2017

 

BTU Installation & Maintenance staff, friends and family have collected a bumper 139 easter eggs for Eagle Radio's Easter Egg Appeal 2017!

 

BTU Easter Eggs2017

'We are absolutely delighted to have gathered so many eggs for this year's Eagle Radio Easter Egg Appeal from staff, friends and family', said Rae Jones the chief organiser of the collection.  

'Our staff are very mindful of the many local families with children who may not be able to afford Easter Eggs and this year they have exceeded all our expectations with their generous donations. The number of eggs donated is significantly over the number of staff we have so, most of our staff have given more than one egg. This year's collection of 139 eggs has beaten our 2016 contribution record by 30, so we are absolutely delighted!' she finishes.

 BTU Installation & Maintenance is a Guildford based, privately owned, business providing heating, ventilation and air conditioning services to commercial, industrial, local government and private homeowners for over 50 years.

For further information, about  the service we offer please contact us on 01483 590 600. 



January 2017 

Two in three home buyers don't check the Gas Safety record of their new home before moving in according to research carried out by CORGI HomePlan!

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Here are some tips to help you ensure your new home is gas safe before you move in:

 

  1. Ask the vendor for the property’s Gas Safety Record. This will show when a Gas Safe registered professional checked the property’s gas appliances and installation pipework.
  2. If they are unsure about this, you have the law on your side. Under the Building Regulations act, local authorities must be informed about the installation of heat producing gas appliances in a home. It’s a seller’s responsibility to have a copy of the Building Regulations certificate.
  3. If a Gas Safety Record is unable to be provided, do it yourself. Book a Gas Safe registered professional to inspect all gas appliances in the property before you agree to buy.
  4. The most common heat producing appliances are boilers, water heaters, gas fires, flued cooking ranges and warm air heaters.
  5. Check for the presence of smoke alarms and carbon monoxide alarms throughout the property. Check that they are working.

SOURCE: GAS SAFE REGISTER
Read more about this worrying trend here.


November 2016


Is your home 'Winter Ready'?

Winter is fast approaching and boiler breakdown season will soon be upon us!Energy-use-condensation-smoke-from-firing-gas-boiler-resize

Making sure your boiler is winter ready - is well worth the time and effort - who wants to find their hot water or radiators aren't working on a freezing Monday morning?   

Here are some hints and tips from boiler experts BTU Installation & Maintenance which will help you keep your family safe and warm this winter.

 

 


 

  • Get your boiler serviced annually, it's the best way to make sure you don't have problems when the weather changes and your boiler is suddenly under pressure! 

  • If you have a pressurised system, check the pressure regularly and (if required) adjust it so that it matches the recommended readings in your boiler manual.

  • Make sure your pumps are running smoothly - during the summer turn your boiler on every now and then for 10-15minutes 

  • Test your central heating timer to make sure that it is working correctly.

  • Regularly inspect your boiler for any signs of leaks or damage.

  • Make sure that your boiler condensate pipe is correctly lagged, to stop it from freezing during cold weather.

  • Check your boiler for sooty black marks - if you notice any call a qualified engineer immediately.

  • Bleed your radiators regularly to remove excess air from your central heating system.

  • Make sure that your boiler has adequate ventilation remove any clutter around it - especially if it's in a cupboard.

  • Check that all external vents, flues and air bricks are clear.

  • If you have a gas boiler, make sure that the pilot light has a strong blue flame. If the flame is yellow or smoky report the problem to an engineer immediately.

  • If you have an oil boiler, check your oil levels regularly. Try not to run out of oil as if the system gets clogged up with sludge and debris it could damage your boiler. 

  • Always keep a copy of your boiler manual close to hand, or check the manufacturer's website for troubleshooting information.

  • All homes with gas boilers and appliances should have a Carbon Monoxide Detector installed. You should also test it at least once a month. 

Also, by getting your boiler serviced annually you should save money on your heating bills and the warranty will remain valid.

BTU's annual boiler service costs start at as little as £82.80   

To book a service simply call us on

01483 255855


October 2016


Did you know that 1 in 6 homes in the South East were found to have unsafe gas appliances? 


Repairman-Working-on-Fireplace-for-a-Senior-Woman- resize_14880249_LargeIn a recent report from Gas Safe Register (the body that ensures anyone working with gas is fully qualified) it was found that there were unsafe gas appliances in 1 out of 6 homes checked in the South East.  

 

Paul Merritt, Managing Director of Guildford based boiler installation and maintenance specialists says: 

"All gas appliances need to be safety checked by a Gas Safe registered engineer and serviced annually according to the manufacturer's instructions. If you don't do this each year, you could be exposing your family to carbon monoxide poisoning."


"With winter fast approaching" he continues,  "we are all turning on our heating and gas fireplaces for the first time in a number of months, so you don't want to leave your family's safety to chance. You can get your gas appliances, boilers, fireplaces, cookers plus pipework inspected when you get your annual service - that way you can be confident that your family is safe.  If you are a landlord it's the law."


He finishes with some helpful advice, "It's also worth taking into account that if your boiler or appliance is not working efficiently - that your fuel bills will be higher - so it's really worth your while getting a service and an inspection completed, you could be surprised the difference that will make to your home heating bill!"

Here are some useful tips which will help you determine whether it's time to get your boiler serviced.


If you notice that:

  • The gas appliance is not working properly
  • The appliance is burning with a lazy yellow flame rather than a crisp blue one
  • There are black stains or marks around the gas appliance
  • The pilot light keeps going out
  • There is increased condensation in the room
 
 It's time to get our boiler checked and serviced!
 
To book a service or an inspection for your home's gas appilances you can contact BTU Maintenance on 01483 590690 or you can email us with a query.
 
A typical Gas Boiler service costs from: £86.40 (including VAT). Check out our prices here.
 
Who we are
BTU is a family owned business and has been based in Guildford since 1963. We pride ourselves on the care we provide to all of our customers whether private residential, local authority, education, industrial or commercial.  All of our engineers are fully gas safe registered and are DBS (formerly CRB) checked for extra peace of mind.          
                                                                                                                                                                                                                                    
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July 2016


BTU CHIEF PAUL MERRITT WELCOMES BESA EMPHASIS ON TECHNICAL COMPETENCE, COMMERCIAL CAPABILITY AND SAFETY BEST PRACTICE

 

 

BTU Installation and Maintenance chief Paul Merritt welcoBES Logo Master smallermes the emphasis placed on the importance of technical competence, commercial capability and adherence to safety best practice by Malcolm Thomson, incoming president of the Building Engineering Services Association (BESA).

 

In his anaugural address Mr Thomson reiterated that the over-riding duty of the BESA is to help its members to face up to present and future challenges.

 

“We must emphasise to clients the high levels of technical competence, commercial capability and adherence to safety best practice that members are required to maintain – and we must address the skills shortages that threaten to limit the extent to which members can take advantage of commercial opportunities,” Mr Thomson told his audience at the annual general meeting of the association.

 

“We must protect and enhance the reputation of the BESA badge as one of quality and reliability – and we must ensure that membership remains healthy in number and representative of the sector.”

 

And he added that he would be very proud indeed if, during his presidency, he could encourage BESA’s major members to use its smaller members as preferred sub-contractors.

 

One of the key reasons why small firms joined the association was to gain an understanding of the practices adopted by larger members, so that they could become “more professional, more innovative and more efficient in all aspects of their business”, said Mr Thomson.

 

“I believe that, by fostering lasting relationships between the large guys and the small guys, much advantage can be gained by both parties,” he concluded.

 

To find out more about the BTU Group of companies, visit http://www.btu-group.com or call us on 01483 590 600.


 June 2016

 

BTU Group companies a FORS to be reckoned with!

 

Today, 9th June 2016, Paul Merritt, Chairman and Chief Executive of Guildford based integrated mechanical and electrical building servicFORS Accreditation resize_2es and domestic central heating specialists, BTU Installation and Maintenance announced that the group has just achieved Bronze accreditation status for their commercial company vehicles from the Fleet Operator Recognition Scheme.

 

Mr Merritt said, ‘Bronze accreditation confirms that an operator employs good practices and complies with the requirements laid out by the FORS Standard. As a company, we are committed to attaining the highest standards across all our operations so that we can ensure our customers and clients can be confident we are delivering the best level of service available.’

 

He continues, ‘The Bronze accreditation includes demonstrating dedication to driver and vehicle safety, combined with improving operating practices through effective monitoring of fuel and tyre usage.’ In conclusion he added, ‘We are very proud to have achieved this level of recognition and aim to constantly offer ‘best in class’ service and support for our customers.’


January 2016

 

BTU Achieves CIPS Sustainability Index Certification

 

BTU Installation & Maintenance is delighted to announce that it has become a rated supplier on the Chartered Institute of Procurement and Supply (CIPS) Sustainability Index.

CipsLogo small

 

‘Being able to demonstrate our capability to be ‘partner of choice’ to our existing and future customers is a key plank in our business strategy’, said Paul Merritt, Chief Executive and Chairman of the BTU Group of companies.  ‘I believe we have moved significantly closer to this ambition by attaining scores that are almost  30% higher than equivalent companies across all three CIPS pillars of Economic, Environmental and Social Sustainability.’ 

 

‘We operate in the incredibly competitive environment of building and facilities management and construction where it is critical to demonstrate that we are good partners for our clients,’ he continues. ‘This is a real win for BTU, as we believe that this recognition will give us a real edge when bidding for business in 2016.’

 

‘But we are not sitting on our laurels’ adds Merritt, ‘there have been some key learnings to take from this exercise and we aim to use these to improve our overall scoring, and our business, when we are next assessed.’

 

You can view our CIPS Certificate here.




April 2015


The Eagle Radio’s Easter Egg Appeal.

 

The BTU Group of Companies have been supporting local charities for over 50 years and this year we started off our fundraising in support of Eagle Radio’s Easter Egg Appeal.

 

The aim of the appeal is to help more than 50 charities and organisations, benefiting thousands of youngsters and simply to make Easter a happier time for less-fortunate youngsters in our area.

 

Our members of staff where all extremely generous when donating chocolate eggs and this year we collected an amazing 95 eggs for this very worthwhile charity!

 

Well done to all at BTU Group & thank you for your continued support & generosity!

 

http://www.964eagle.co.uk/contactus/pressreleases.php

 

April 2015 - BTU Group Help Charity Event at Eagle Radio - Easter Egg Appeal 


December 2014


The BTU Golden Year Final Day Celebration

 

2014 was a milestone year for BTU (Installation and Maintenance) Ltd and BTU (Poolservices) Ltd .The family owned businesses celebrated 50 and 40 years respectively by dedicating the year as a charity fundraiser for their chosen charity Oakleaf Enterprise, the only charity in Surrey working as a Social Enterprise to provide vocational training for those suffering from mental health issues.  www.oakleaf-Enterprise.org

 

The BTU Group Golden Anniversary year of fundraising was concluded with a cocktail party hosted by Britten’s restaurant in Sydenham Road Guildford. Paul Merritt, The Chairman of The BTU Group was joined by the Mayor of Guildford, Cllr David Elms to present a cheque for £10,000 to Nick Powell and Clive Stone of Oakleaf Enterprise.

 

Paul Merritt, Chairman of BTU Group of Companies quoted:

“I would like to extend a big thank you to all our customers and friends in the industry who supported our milestone year by playing in our golf day at the Royal Automobile Club in Epsom, and those who generously donated through sponsorship and prizes.”

 

Nick Powell, Chairman of Oakleaf Enterprise quoted:

“We are so grateful to have the support of The BTU Group in this special year of celebration. Not only have we had the opportunity to work with a local business, but together we have raised awareness of mental health in the community. Thank you again to Chairman Paul Merritt and his wonderful team.”

  

   Nick Powell, Clive Stone, Mayor of Guildford, Cllr David Elms, Paul Merritt                 Paul Merritt, Mayor of Guildford, Cllr David Elms, Vivienne Cracknell, Daniel Britten  

Dec 2014 - BTU Group with Guildford Mayor  Oakleaf EnterprisesDec 2014 - BTU Celebrate 

 


 September 2014


SUN SHINES FOR BTU GOLDEN ANNIVERSARY CHARITY GOLF DAY

 

THE historic RAC club in Epsom played host to the BTU Group of Companies' charity golf day. Over 70 golfers took part in the competition on the Old Course, with the best two scores being counted. The winning team, Patrick Winterbotham, Elliot Geal, Adrian Jones and Charlie Hickman, scored 95 points.

 

After play the golfers were joined for lunch by the Mayor of Guildford, Cllr David Elms, with his escort David Warren and another dozen guests including Diana Merritt, wife of the late founder of BTU Installation and Maintenance Alan Merritt.

 

BTU (Installation and Maintenance) Ltd and BTU (Poolservices) Ltd are celebrating 50 and 40 years respectively by dedicating the year as a charity fund-raiser for their chosen charity Oakleaf Enterprise, the only charity in Surrey working as a Social Enterprise to provide vocational training for those suffering from mental health issues.

 

After lunch, Gerri Smyth movingly described to the guests how Oakleaf has helped her to recover after a spell of mental illness and is providing her with training in upholstery, to help re-build her confidence. The guests then contributed by bidding in a lively auction conducted by Epsom racehorse trainer Simon Dow, raising more than £8,000.

 

 

                                                        The Royal Automobile Club House, Epsom, Surrey 


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December 2013

 

Golden Celebration for local Guildford Business


BTU Group of companies was founded in 1963 during one of the coldest winters on record by local businessmen, Alan Merritt. It was to be the birth of a hugely successful Guildford business.

 

Mayor of Guildford, Cllr Diana Lockyer-Nibbs, attended the special celebration at the BTU Group headquarters in Weyside Road, which marked 50 years to the day since the business was started.

 

A private family business, now chaired by Paul Merritt, with a turnover of £13 million, BTU directly employs over 1OO staff and engineers. Paul has used his visionary talent to continue developing the services of the business, which was started with the aim of ensuring people have access 24/7 365 days a year to support and repairs for heating services.

 

Paul said:"l speak proudly on behalf of the directors and the company in saying that we're delighted to be celebrating 50 years of excellent service to the industry. BTU will continue, committed to our philosophy of working in partnership to provide continuous improvements in everything we do, both now and in the future.”

 

 

 

 Guildford Mayor, Cllr Diana Lockyer-Nibbs, Andrew McCracken and Paul Merritt

Dec 2013 - BTU Group Celebrate 50 year Anniversary with Cllr Diana Lockyer-Nibbs.1 

 


 

March 5th 2012


BTU has successfully won a contract to be the fully trained and registered installer of the Floodcheck solution in London and the home counties. 

 

Paul Merritt, Chairman, stated “after extensive research into the flood prevention products on the market and the variety of different devices available, it was very apparent there was only one choice which was Floodcheck. BTU have now done the required research and development within the industry and are delighted to be partnered with Floodcheck on their supply and installation projects".

 

Floodcheck  has a 10 year proven record of being the best solution on the market place and are therefore exactly the type of business BTU strive to be associated with. As with every product or project we associate with the main target is to be customer focussed by being preventative with vision, rather than reactive through emergency maintenance.

 

We have recently been in discussion with many different insurance companies who are now giving their customers a lower premium insurance once Floodcheck is fitted, giving our BTU customers a win-win situation along with the peace of mind when not at the property.


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